Return & Refund Policy
Return, Refund & Exchange Policy
Last Updated: [Date]
At WAS Skin, we prioritize hygiene, product safety, and customer protection.
No Return Policy
Due to the personal care and cosmetic nature of our products, all sales are final.
We do not accept returns for:
- Opened products
- Used products
- Unused products
- Change of mind purchases
- Incorrect product selection by the customer
- Allergic reactions or individual sensitivities
- Dissatisfaction with fragrance, texture, or personal preference
No Refund Policy
All products sold on WAS Skin are non-refundable.
Once an order is successfully placed and delivered, no refunds will be issued.
Damaged or Wrong Product Received
If you receive:
- A damaged product
- A leaking product
- An incorrect product
Please contact us within 24 hours of delivery with:
- Order Number
- Clear photos of the product
- Photos of the shipping package
After verification, we may offer:
- A replacement product, or
- Store credit at our sole discretion
No cash refunds will be provided.
Order Cancellation
Orders may only be cancelled before they are processed for shipment.
Once an order has been packed, shipped, or dispatched, cancellation requests cannot be accepted.
Refused Deliveries
If a customer refuses delivery after shipment:
- Shipping charges and handling fees may be deducted.
- Refunds will not be applicable.
Limitation of Liability
Results from skincare and haircare products may vary from person to person depending on skin type, hair type, lifestyle, and other individual factors. WAS Skin does not guarantee specific results.
Contact Us
For support regarding damaged or incorrect orders:
Email: support@wasskin.com
Phone: +91 XXXXX XXXXX